Melbourne Heating & Cooling Specialists
Service • Repair • Replacement • Installation
We Take Pride in Your Comfort
Not sure what size system you need? Try our Sizing Calculator →
Residential comfort, properly considered
Clear advice, practical options and a service-first approach across Melbourne.
What can we help you with today?
Book a Service
Routine heating or cooling maintenance with transparent residential pricing.
ExploreRepair My System
Fault diagnosis first, then clear repair options and approval before extra work.
ExploreReplace / Upgrade
Compare practical replacement pathways without a one-size-fits-all recommendation.
ExploreInstall a New System
Free installation quote with an onsite assessment where required.
ExploreSupport for the systems Melbourne homes actually use.
We’ll use dedicated system pages for servicing, repairs, replacement and installation so customers can move quickly to the right next step.
Gas Ducted Heating
Service, repairs, replacement and installation pathways.
Split Systems
Room-by-room heating and cooling options.
Multi-Split Systems
Multiple indoor units connected to one outdoor system.
Ducted Reverse-Cycle
Whole-home refrigerated heating and cooling.
Evaporative Cooling
Service, repair, replacement and installation where suitable.
Add-On Cooling
Cooling pathways for suitable ducted-heating homes.
Transparent residential service pricing.
Standard service covers the appropriate inspection, testing, operational checks and routine cleaning for the appliance. Carbon monoxide testing is included for gas heaters where applicable.
Pricing below is the locked schedule effective 1 October 2026.
Book a ServiceSingle-storey home
Standard residential service
Double-storey home
Standard residential service
Additional appliance
Same attendance
Standard pricing assumes normal safe access. Parts, repairs, major/deep cleaning and non-standard access or labour are additional where required.
Diagnose first. Explain the options. Get approval before extra work.
The diagnostic fee covers attendance and fault diagnosis. Parts and additional repair labour are separate unless quoted. If the repair is declined, the diagnostic fee remains payable.
Repair My SystemAttend & diagnose the fault
Explain what we found
Price additional repair work where practical
Proceed only after customer approval
Repair or replace? We’ll show the trade-offs.
We consider age, condition, repair cost, parts availability, reliability, efficiency, future risk and your plans for the property. The final decision remains yours.
Considering an all-electric upgrade?
Coolcare can manage the customer-facing upgrade process — from assessment and quotation through to paperwork, installation and rebate coordination.
Eligibility, incentive values and program requirements are subject to current Victorian Energy Upgrades rules and will be verified before publication and quotation.
Explore Gas-to-ElectricA simple path from enquiry to a comfortable home.
Tell us what you need
Call, book a service or send a quote request with the useful details.
We review the job
We confirm the right next step and arrange an onsite assessment where needed.
Clear options & approval
You receive the scope, pricing and choices before additional work proceeds.
Complete & hand over
We complete the work, explain the system and provide the relevant documentation.
Local experience. Clear process. No inflated promises.
7 × 2025 Ford Transit Custom Sport vans plus a Ford Ranger ute form the real Coolcare work fleet.
Service operations
The Coolcare fleet supports service, repair, replacement and installation work across the approved Melbourne service area.
Support across the major brands Melbourne homes rely on.
Brand pages use the approved verified service/install scope. No authorised-dealer or partner claims are made unless separately verified.
Heating & cooling support built around the people responsible for each property or site.
Homeowners
Service, repairs, replacements, upgrades and new installations with clear customer approval at each stage.
Landlords
Heating and cooling assessments, service, repairs, upgrade options, reports and reminders.
Property Managers
Written work orders, tenant access coordination, approval limits, reports, photos and multi-property support.
Schools
Planned multi-system maintenance coordinated around school holidays, term breaks and agreed low-disruption periods.
School maintenance →Daycare & Early Learning Centres
Centre-wide maintenance planned around operating hours, closure periods and agreed access windows.
Daycare maintenance →Retirement Villages
Staged recurring maintenance across residences and shared facilities with central reporting and access coordination.
Retirement village maintenance →Not sure what size or type of system you need?
The Coolcare sizing calculator guides customers through single-room split, multi-head and whole-house ducted reverse-cycle pathways and provides an indicative result before technician confirmation.
Open the Sizing CalculatorResult first. Contact details second.
The result screen shows an indicative system class before the customer requests a quote. Coolcare then reviews the room details and confirms the final capacity and model before quotation.
Room-by-room inputs
Multiple room summary
Whole-home pathway
Coolcare confirms final equipment
Real Coolcare work, not stock case studies.
Coolcare publishes project case studies only when the underlying job record and photography are approved for website use.
Published project photography and case-study details must be supported by an approved Coolcare job record and approved images.
Verified customer feedback only.
Coolcare does not display a Google rating, review count or copied review text unless the live source has been verified.
No star rating, review count or testimonial text is displayed until the live source has been verified.
South-East Melbourne, Bayside, Eastern Suburbs & Mornington Peninsula.
The Service Areas page uses the locked 202-suburb register rather than creating hundreds of thin suburb pages.
Don’t see your suburb listed? Call 03 9078 3862 — we also attend other Melbourne areas depending on the job and technician availability.
Helpful answers before you book.
How much does a standard residential service cost?
From 1 October 2026, standard residential service pricing is $264 for a single-storey home, $308 for a double-storey home and $143 for each additional appliance, including GST. Standard pricing assumes normal safe access; parts, repairs, major cleaning and non-standard access are additional where required.
Do you service all major heating and cooling brands?
Coolcare installs and services all major heating and cooling brands. Individual brand pages will explain the relevant service, repair, replacement and installation pathways.
Do you offer same-day or emergency service?
Coolcare does not operate a 24/7 emergency service. Priority or same-day appointments may be available depending on technician availability and location, but they are not guaranteed.
Which areas do you service?
Our primary service regions are South-East Melbourne, Bayside, the Eastern Suburbs and the Mornington Peninsula. Other Melbourne areas can be considered depending on the job and technician availability.
Are installation quotes free?
Yes. New installation, replacement and upgrade quotes are free. Repair diagnosis and call-out attendance are not free.
How soon can an installation normally be scheduled?
Installation timing is commonly around one week, subject to equipment availability, workload, site conditions and final confirmation.
Can Coolcare help with Victorian Energy Upgrades?
Coolcare can manage the customer-facing upgrade process from assessment and quotation through paperwork, installation and rebate coordination. Eligibility and incentive values depend on current program rules.
What workmanship warranty applies?
Coolcare provides a 6-year workmanship warranty on new installations and a 12-month workmanship warranty on repairs. Manufacturer or supplier warranties apply separately to equipment and parts.
Coolcare Heating & Cooling
Need help with your heating or cooling?
Call Coolcare today or send us a service or quote request.